Shipping

Coronavirus update, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Thank you for your patience and understanding in these unprecedented times. Please note, in order to help us process the delivery of your order, Passion Fruit Coffee Roasters shares customers’ personal information (including full name and postal address) with a third party distribution (Royal Mail) service. This is under a strictly confidential basis and customers’ details are not passed on any further or used for any other purpose, other than for processing of orders for shipping.

Pricing

We do everything we can to ensure that the prices on our websites are correct, and we strive to keep our prices constant. Due to the intrinsic nature of the seasonal produce we work with sometimes we need to change the cost of a product or service, either up or down.

Prices may be changed at any time without further notice. We reserve the right to change our product and/or service prices at any time without further notice. However, if you have ordered but not yet paid for a product and/or service, we guarantee the price for one month from when the order was placed.

Returns

We do not accept returns and exchanges. For any related queries please contact us.